Chill Factore Scoops ‘Tourism for All’ Award
Following our success in May at the Manchester Tourism Awards where we won the ‘Access for All’ award we progressed onto the regional North West Tourism Awards.
The ceremony, organised by the Northwest Development Agency , was held on 29th September 2010 at Lancashire Cricket Club.
We are delighted to confirm we were once again successful and we won the ‘Tourism for All’ award.
Judges praised the efforts to which the Chill Factore goes to cater for the needs of guests with disabilities, including its close association with Disability Snowsport UK (DSUK).
The win marks a hat trick of awards for Chill Factore, which earlier in May picked up the ‘Access for All’ category award in the Manchester Tourism Awards. The £31m development was also awarded a prestigious Visitor Attraction Quality Assurance Scheme (VAQAS) accreditation by VisitEngland, the national tourism body for England in the same month, recognising the centre’s first-rate commitment to guests’ needs.
Speaking on the award; Sophie Wood, National Coordinator of DSUK, which has its North West Headquarters based at Chill Factore, said: “It’s great to know that the service we provide people with disabilities in the Northwest in helping them onto the ski slope has played a role in winning this amazing award by the team at Chill Factore ”
Chief Executive of Chill Factore, Stephen Evans, continues: “We’re absolutely thrilled to receive the Enjoy England Tourism for All award. Guest experience is of paramount importance to us all at Chill Factore and we do all that we can to ensure this is a positive and enjoyable one for everyone that visits. It is a particular honour to be recognised for the efforts which our dedicated adaptive ski instructors go to in order to ensure those with disabilities enjoy a first-class ski experience.
“The award is testament to our continued investment in our ‘guest-focussed’ culture and close work with Disability Snowsports UK, to deliver an exceptional snowsport experience for all of our visitors.”