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Beat the rush and get a snowboard beginner day lesson from £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Beat the rush and get a ski beginner 2 day coursefrom £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Beat the rush and get a ski beginner 3 week course from £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Beat the rush and get a ski beginner day lesson from £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Beat the rush and get a snowboard beginner 2 day course from £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Beat the rush and get a snowboard beginner 3 week course from £99.

Apply the promotional code BTR99 at checkout for lessons Mon - Fri or BTR119 for lessons on a weekend.

Must be booked and taken before midnight on the 01/12/2019.

Add promo code: Santa10 in the shopping cart to save 10% on 'Santa and Snow Park' visits before 20th December 2019.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Autism Friendly Grotto - 22nd November

Christmas is an overload of the senses from twinkling lights to the rich smells and festive music, it's one of the reasons why we love the season so much. Whilst this experience is exciting and joyous for many, it can have the opposite effect for people with autism and those within the autism spectrum. Family visits to see Santa are almost impossible for some families but they don't have to be. 

This year we are opening up our festive activities to more people and we are proud to announce our first autism friendly grotto sessions. We hope that our grotto will provide families with an enjoyable memory of visiting Santa without the sensory overload. These sessions will be taking place on 22nd November from 1:30pm to 7:30pm and are designed specifically for guests with autism and their families or carers. 

What makes the session different? 

  • The music is turned down in the Grotto.
  • A parent/carer can enter Santa's Grotto free of charge with every participant.
  • Quiet spaces are available both on and off the snow.
  • Queue skipping system in place.
  • Flashing lights are reduced within the Grotto.
  • The Grotto is moderately decorated.
  • Guests can be issued with stickers if they wish to discreetly inform our team that they are autistic
Book Your Place - £8.00 for 1 Child and 1 Parent/Carer
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Visit our Guest Service Desk or call 0161 749 2222 to book

Visit our Guest Service Desk or call to book

If you would like to book a visit to Santa which is autism friendly, please call us via our call centre on 0161 749 2222** or via our Guest Experience desk. 

** Mon - Fri - 10am - 6pm & Sat - Sun 10am - 4pm

If you wish to take part in a session, please bear the below in mind.

  • Guests must be able to stand to take part.
  • There is a mandatory 1-2-1 carer to guest ratio, with the carer going free.
  • Our grotto will be staffed but the carer will be responsible for the guest.
  • All guests must be ready for the time allocated on your booking.
  • Guests are welcome to come to the centre any time before the session but must consider that the centre can be busy.
  • Unfortunately we are not able to dim or switch off the lights for health and safety purposes.