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Case Study: Ombudsman Services

Corporate testimonial- group shotObjective:

During September 2017, Chill Factore launched a brand-new one-of-a-kind team-building activity called The Summit Challenge!

Ombudsman Services were looking for something totally different to the 'standard' team-building activities, but they also needed to land an activity within their budget. "We wanted to learn new skills, improve teamwork and get to know other team members that we may not interact with on a daily basis." - Chill Factore stood out as the potential to incorporate all!


"Contacting Chill Factore was a breeze and the members of staff helped to organise and set up a fantastic event. It was 10/10 customer service right from the initial enquiry email - they definitely helped making our minds up about visiting and trying out the brand-new Summit Challenge team-building activity."

As well as having fun, The Summit Challenge is a great way to strengthen bonds with colleagues as well as communicating effectively, "we would say the biggest learning would be how to work together as a team to solve a problem...we learnt how to communicate better and listen to each other especially in times of snow blindness."

Group Size: 26


"Chill Factore was the place to go, you are put in situations that will test your communication and team-building skills. The simulation of mountain events and how to overcome obstacles and situations that may arise is a brilliant way to improve general team building skills. Everyone had so much fun and we were smiling and laughing from the off."

"It would be difficult to pick out one highlight as the whole event was fantastic. However, the uphill sledge race to the summit was definitely a favourite - this brought out everyone's competitive side."

In addition, we asked if she had any members of the team who were a little hesitant?

"There were a few members who were a bit hesitant about going as they did not know what to expect, but they absolutely loved it!!!"

"Team members have expressed a wish to go back for future events - we would like to say a big thank you to everyone at Chill Factore for a thoroughly enjoyable day out."

"You are all superstars."

Would you recommend Chill Factore?

"Absolutely, 100% would recommend Chill Factore from the initial contact. The staff are fantastic and nothing was too much trouble for them."

"The whole Summit Challenge was brilliant, and I would highly recommend going to Chill Factore for team-building days."



Would you like to book your team building activity, contact the team on 01617492225 or email