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Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Searching for a Ski Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

Searching for a Snowboard Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

Searching for Private Ski Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/

Searching for Private Snowboard Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/

Searching for a Ski Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

 

Searching for a Snowboard Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

 

 

Job Title: Guest Services Team Member

Responsibilities including: Contact Centre / Guest Reception

 

Responsible to: Guest Services Manager

Contract Type: Permanent, Part-Time, Variable hours.

 

Why we’re here: We create amazing experiences on snow that everyone loves, and we will do this by consistently amazing, educating and inspiring our guests.

 

We are looking for individuals whose personal values are aligned with our team values: We are passionate people, who live the spirit of challenge, seek to amaze in how and what we deliver, we do the right thing and are professional.

 

Why you’re here: As a Guest Services Team Member you will be the first point of contact for our guests on arrival, checking them in for their visit and giving them a warm welcome. In our contact centre you will be taking bookings over the phone and dealing with managing guest enquiries.  

 

This is a unique opportunity to further your career with a growing business.  We offer the following benefits:

Unique to Chill Factorᵉ:

  • Free Ski / Snowboard Lessons
  • Free Team Lift Pass
  • Weekly Team Shred – dedicated employee-only slope time

Perks:

  • Team incentive schemes
  • 30% Friends & Family discount
  • Free Parking
  • Tenant in-store discounts at Nando's, Lift Up and Snow + Rock etc.
  • Trafford Tribe Membership – local deals and discounts
  • Rewards scheme – Nationwide discounts and cash-back

Wellbeing:

  • Social events / Seasonal team parties
  • Company sick pay scheme
  • Enhanced Annual Leave
  • Employee assistance programme from Retail Trust

To apply, please send your CV and a covering letter to hrcfe@chillfactore.com by 9am Monday 30th May 2022.  Applications submitted after this deadline may not be considered.

Interviews will take place on 7th June.

All job applications will be treated confidentially in line with our privacy policy, a copy of which can be found at https://www.chillfactore.com/media/4009/chill-factore-job-applicant-privacy-notice-v2-may-2018.pdf