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Job Title: Digital Marketing Assistant

Team: Marketing and Sales

Responsible to: Digital Marketing Manager

Why we’re here: At Chill Factorᵉ, our mission is to be the number 1 visitor attraction in the North and we will do this by consistently amazing, educating and inspiring our guests. We continuously invest in both our unique environment and our team; who passionately deliver memorable, fun and safe activities, along with outstanding guest service.

We will only achieve our mission by employing individuals whose personal values are aligned with our team values. We are looking for passionate people, who can live the spirit of challenge, seek to amaze in how and what they deliver, can do the right thing and be professional.

Welcome to Chill Factore!

Why you’re here: The Digital Marketing Assistant supports the Digital Marketing Manager in delivering the activities set out in the digital and data strategy to position Chill Factore as the leading visitor attraction in the north of England and maximising guest volumes and revenue.  The Digital Marketing Assistant provides support for various marketing services including promotions, social media and digital marketing, either directly or working with external agencies, providing engaging, guest-focused communications and experiences which drive business performance.

To be successful you will need to have the following skills, knowledge and experience:-

  • A real passion for understanding the guest and for ensuring exceptional experiences are delivered at every guest touchpoint
  • Experience of managing websites: producing and managing website content and working with Content Management Systems
  • Experience of online marketing to a range of audiences
  • Experience of email marketing and working with databases
  • Experience of copywriting and proofreading
  • Experience of executing marketing/project plans
  • Experience of project management
  • Excellent organisational skills: the ability to balance deadlines and workloads to achieve the desired outcome and to prioritise effectively
  • Self-starter – able and willing to work under their own initiative
  • Experience of liaising with and briefing external website design, SEO and PPC agencies
  • Experience of using Google Analytics to analyse campaigns and digital performance
  • Excellent written and verbal communication skills.
  • Ability to build relationships and work with a wide range of people, both internal and external, displaying a professional, friendly, diplomatic and enthusiastic approach with the ability to influence.

This is a unique opportunity to further your career with a growing business and in addition to this we offer the following benefits:

  • A unique working environment
  • Company recognition and incentive schemes
  • Team Member of the month award
  • Team social events – including Christmas and Summer parties
  • Department and cross department training
  • Employee Assistance Programme
  • Enhanced Company Sick Pay scheme
  • Trafford City ‘Tribe’ Membership – for local discounts
  • In Store Partner Discounts
  • Weekly Staff ‘Shred’ – Employee only slope time
  • Unlimited use of the main slope
  • Unlimited snowsports lessons
  • 30% friends and family discount

Find out more about our benefits here

To apply, please send your CV and a covering letter to by 1st May 2019 at 5pm. Applications submitted after this deadline may not be considered.

Interviews will take place week commencing 6th May 2019.