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Job Title: Marketing and Communications Manager

Team: Sales & Marketing

Why we’re here: At Chill Factorᵉ, our mission is to be the number 1 visitor attraction in the North and we will do this by consistently amazing, educating and inspiring our guests. We continuously invest in both our unique environment and our team; who passionately deliver memorable, fun and safe activities, along with outstanding guest service.

We will only achieve our mission by employing individuals whose personal values are aligned with our team values. We are looking for passionate people, who can live the spirit of challenge, seek to amaze in how and what they deliver, can do the right thing and be professional.

Why you’re here: The Marketing and Communications Manager is responsible for managing guest-focused marketing and PR activities to position Chill Factore as the number one visitor attraction in the North of England, maximising awareness and visitation to deliver revenue and volume budgets.

To be successful you will need to have the following skills, knowledge and experience:-

  • A real passion for understanding the guest and for ensuring exceptional experiences are delivered at every guest touchpoint.
  • A high level of creativity in conceiving and delivering marketing/PR campaigns, in achieving best value for money and in problem solving.
  • The ability to differentiate between guest audiences and target marketing activity accordingly.
  • A self-starter with a positive ‘can-do’ attitude, able to work under own initiative to tight deadlines and used to multi-tasking, balancing deadlines and workloads.
  • Experience of working in a busy marketing/PR department, developing and leading the delivery a marketing/communications plan.
  • Experience of managing design, media and PR agencies and of handling the print process from start to finish.
  • Excellent written and verbal communication skills, including drafting marketing copy.
  • Excellent attention to detail.
  • The ability to handle media enquiries.
  • Educated to degree standard in a relevant subject area; a marketing/PR qualification is desirable.
  • Good working knowledge or Word, Excel and Outlook.
  • Experience of line managing on a daily basis, including setting objectives and conducting appraisals.
  • The ability to work with a wide range of people.
  • The ability to monitor and evaluate performance and make data-drive decisions.
  • Proven track record of budget management, production of a marketing and communications plan and delivering guest targets.
  • Influencing and negotiation skills.

Please note: Chill Factorᵉ is a popular leisure destination and operates 364 days a year. The role is full time, working Monday to Friday.

This is a unique opportunity to further your career with a growing business, offering a competitive salary, a great working environment and training and development, along with other fantastic benefits such as unlimited use of the main slope, unlimited ski lessons from beginner to expert, 30% friends and family discount plus much much more!

For further information please see the job description.

To apply, please send your CV and a covering letter, stating why you would like to be considered for the role and your salary expectations to hrcfe@chillfactore.com   by 9th April 2018.

First stage interviews will take place on 18th and 19th April 2018