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Frequently asked questions

How do I know which party is for me?

As you can see, we have a huge range of parties catering to all tastes and ages. Each activity has a minimum age requirement for all participants and, to make your choice easier, we’ve grouped parties by these minimum ages. Our most popular parties are Snowplay for toddlers and pre-schoolers, and Snow Park parties for older children. There are lots to choose from and if you’ve been before why not try something different this time?
What times are available?

Parties are available every day. The greatest demand is for weekends so you’ll need to book early. Weekdays are also popular with families coming down with friends after school.

Is there a minimum party size?

Yes, all parties have a minimum party size of 10 with the exception of Airboarding, Luge and Avalanche parties which have a minimum party size of 8 and Climbing which is 6. If you have an alternative group size please call us on 0161 749 2263.

Why can’t I find any availability for Ski or Snowboard Taster parties on line?
If you’d like to book either a ski or snowboard taster party the easiest way is to email and we will get back to you, otherwise you can call on 0161 749 2263 or fill in the enquiry form as we will need to schedule an instructor to look after your party.

How long do the parties last?

You’ll have 45 - 60 minutes snow activity depending on your party followed by your party meal which will be around 45 minutes. The party meal is always taken after the snow or climbing activity.

What time do we need to arrive?

The party arrival time is 45 minutes before the activity start time unless you're on a climbing party which is 15 minutes. You will be met approximately 30 minutes before the start time to make sure everyone is kitted out in time (15 mins for climbing). The early arrival is to ensure the whole group arrive in time as parking and traffic around the motorway network is unpredictable. We all know and love the M60!

Is my party private?

The activity is open to the public up to it's capacity and therefore is not private for your party. The party room is shared, however if you would like a private party room you can book a VIP party.

Are any basic skills needed?

No. Our parties are all designed for everyone to have fun in the snow and maybe try something different. Skills? Not necessary. Smiles? Guaranteed.
What do we need to wear?

Boots, helmets and equiptment are all included in the price. Warm clothing and gloves are essential of course. We recommend you bring your own gloves; if anyone forgets you can buy them for £5 per pair. Jackets and trousers can be hired for £8 per set. Of course, if your guests prefer to, they can wear their own coats and trousers.

Do adults need to join in?

There must be 2 adults out on the snow per party of 8-10 children under 8 yrs. These adult party helpers will help children on and off the activities so that they maximise their fun. Of course we will greet your party, arrange for everyone to be kitted out and will brief you prior to going on the snow. At the end of your party snow time we will come and collect you, bring you off the snow to get changed and you will then be taken up to the party room.

Snowplay parties require 2 adult helpers per party of 10 children in the Snowplay area. There is no charge for adult helpers. Please note that accompanying adult helpers will need warm clothing and gloves but snow boots will be provided. Additional guest parents can be booked to go and enjoy the snow with the children at a cost of £7 per person but this is strictly subject to availability and will need to be pre-booked. If your guests are very young we recommend at least 4 adults per 10 children.

You’ll get a great view of our parties from either the outside balcony – remember a warm jacket – or through the panoramic windows in one of our many restaurants and bars.

What is the party food menu?

For children, you can choose between a no food, standard, supreme or superior party which refers to the food package.

Standard parties are suitable for younger children up to 11yrs with portion sizes to suit.

Standard party menu:

  • Main course: Slice of cheese and tomato pizza & chips or Pasta in tomato sauce & chips.
  • Dessert: Vanilla Ice cream.
  • Drink: Blackcurrant or orange cordial drink.

Supreme parties are suitable for all ages up to 16yrs with portion sizes being slightly larger than the standard menu.

Supreme party menu:

  • Main course: Burger & chips, Chicken nuggets & chips, Hot Dog & chips, Battered fish & chips or Pasta in tomato sauce & chips.
  • Dessert: Vanilla Ice cream or Sticky Toffee pudding.
  • Drink: Juice cartons (Forest fruits or apple juice). Additional cartons available at 50p each.

Superior parties are suitable for all ages up to 16yrs but mainly older children with portion sizes being larger to suit.

Superior Party Menu:

  • Main course: Any 10” trattoria pizza or Cheeseburger, chips and salad or Battered fish, chips and peas or Vegetarian lasagne and salad.
  • Dessert: Sticky toffee pudding and custard or Warm chocolate brownie served with vanilla ice cream or Ice cream sundae.
  • Drinks: Bottomless glass of Pepsi, Pepsi Max, 7UP or Fanta.

For adults, you can choose between a no food or food party.

Adult Party Menu:

  • Main course: Chargrilled Chicken Ceaser salad with anchovies or a homemade 6oz burger in a floured barm with tomato relish and salad or any 10" Trattoria Pizza.
  • Dessert: Sticky toffee pudding and toffee sauce, Hot waffles with chocolate sauce and vanilla ice cream or warm chocolate brownies served with pouring cream.
  • Drinks: A bottle of beer, a glass of wine or a soft drink.

Please make Chill Factore aware of any food allergies in your party at least 2 weeks in advance of the party date. Failure to do so may result in members of your party being unable to participate in the party menus.

Can parents dine with the children?

A separate table for parents can be booked in the Mont Blanc restaurant by calling 0161 749 2261. As the restaurant gets very busy, this is subject to availability and early booking is recommended to avoid disappointment. Parents who do book a table in the Mont Blanc restaurant must do so for the time that the children will be dining only. At the weekends a Snack Bar will be available for parents within the party room as well as additional seating.

Food, Beverages and limited seating within the party room is strictly subject to availability, no individual party is entitled to reserve seating. Food and Beverages within the party room will not be available during the week but seating will be available at all times.

During busy periods, parents of the birthday child will be welcome to join the children in the party room to supervise and take photographs.

Do you provide a cake?

We can, of course, and will be delighted to do so. Cakes are £12.50 and will have your child’s name iced on top. Alternatively you can bring your own; please take it upstairs to the Mont Blanc restaurant staff on arrival, making sure you've clearly labelled the box with your surname.

Do you have Chill Factore invitations?

We do. They’re 60p each and will be posted out to you.
Do you provide party bags?

When you make your booking you can also choose to book party bags for just £2.85 each.

The party bag consists of a Chill Factore drawstring bag (which you could use as a mini PE bag afterwards) containing a Chill Factore unisex charm bracelet, a Chill Factorethunderstick and a Chill Factore keyring.

How do I book?

The easiest way to book is to call us on 0161 749 2263. That way if you have any queries we will be able to answer them and cater your party to your needs.

If we are busy and you would like a call back then please use the parties enquiry form at the bottom of each party page and we will contact you.

Oh no, I’ve left it too late…!

If you want to make a last minute booking, don’t worry. Just ring us on 0161 749 2263 and we'll try to fit you in somewhere.

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Bradie Zimmer-Collins

My aim in the future is to get better and better and hopefully be able to compete in the Olympics and at the XGames, but no matter how far I go Chill Factore will always be the best place to ride!

Bradie Zimmer-Collins, Sponsored Rider

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