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Clothing & equipment

It’s called Chill Factore for a reason, so expect it to be cold – although it soon warms up when you’re active! 

You’ll need to wear:

  • Warm & waterproof clothing
  • Thick socks
  • Gloves (compulsory)
  • Snow appropriate shoes (e.g clean wellies, walking boots)

You're welcome to bring your own adequate clothing or you can hire a waterproof jacket, trousers and snow play boots from the changing village. If you do not have a hat or gloves, you can purchase these from Chill Factore. You can bring your own boots for Snow Park / Mini Moose Land activities then please ensure that they are clean, robust, above the ankle and have a good treatment suitable for snowy conditions. Trainers are not suitable.

Lift pass and lesson prices include boots, skis, poles, snowboard and helmets but you are more than welcome to bring your own.

Skis and Snowboards are included in the price of all lessons and lift passes. All Snow Park equipment, for example, rings and sledges, are included in the price of your Snow Park pass.

We recommend pre-booking your clothing hire but it can be hired on the day subject to availability. Clothing size can be found below.

Helmet Policy (head protection)

It is compulsory for all children aged 2 to 16 to wear a helmet for all activities.

It is compulsory for all adults aged 17 and over to wear a helmet for the following activities:

  • Snow Park
  • Race Training
  • Moguls
  • Use of freestyle features
  • Any form of competition
  • Airboarding
  • Snowscoot
  • Extreme Sledging
  • Climbing.

For all other activities, helmets are available for guests to wear at their discretion.

Guests may bring their own helmet us or use a Chill Factore helmet at no extra charge; these are available in various sizes in the Changing Village; located on the wall just before you enter the snow slope. Please note, clothing that is unused cannot be refunded after purchase. 

Please note that all of our head protection is to CE standard and is regularly disinfected.

The Hardware

The Hardware

Before you can hit the slopes, you need to get kitted out with the right equipment.

Whether you’re learning to ski or snowboard or just practicing your skills, you’ll be pleased to know that the price of your booking includes boots, skis and poles, or a snowboard, and a helmet.

If you’re set to experience some serious snow fun with our Luge, Downhill Donuts, Sledging or Snowplay, then your booking includes a helmet and the appropriate equipment for your chosen activity.

A wealth of ski and snowboard wear and equipment can be found in the array of leading outdoor equipment shops on our Alpine Street. If you intend to be a regular at Chill Factore why not treat yourself to your own skis or snowboard and master the slope with your own equipment? At Chill Factore we have everything under one roof to get you looking and playing the part.


Clothing and equipment sizes

Clothing and equipment sizes

At Chill Factore we strive to ensure that your visit is as enjoyable as possible. We offer a wide variety of clothing and equipment sizes but unfortunately we cannot always accommodate every shape and size and as always it is subject to availability. See our table below for the sizes we stock and don’t forget that we have a variety of great outdoor shops where you can pick up your own equipment.

Item Smallest size Largest size
Jackets Age 3-4 / 23" / 58cm chest XXL / 47" / 119cm chest
Trousers Age 3-4 / 19.5" / 49.5cm waist XXL / 42-44" / 107-112cm waist
Baby One Piece 0-6 months 24-36 months
Snow boots UK child size 3.5 / Euro 20 UK adult size 11-12 / Euro 46-47
Helmets XXS XXL
Skis 67cm 177cm
Ski boots UK child size 7 / Mondo 15 (cm) UK adult size 16 / Mondo 35 (cm)
Ski poles 85cm 135cm
Snowboards 110cm 166cm
Snowboard boots Child size 13 / Mondo 20 (cm) Adult size 13 / Mondo 33 (cm)
Telemark skis 150cm 174cm
Telemark ski boots Adult size 6 / Mondo 24 (cm) Adult size 11 / Mondo 30 (cm)