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Due to the Coronavirus pandemic, we are unable to offer group lessons or Kids Snow School within the current social distancing restrictions. We hope that group lessons and Kids Snow School will return when government restrictions allow. In the meantime we are offering our Friends & Family Lessons for groups of up to four people from the same household or support bubble, that do not have to socially distance from one another.

If you have any queries please visit our frequently asked questions page or email us at

Ski Polar Bears

The Polar Bear courses are a great way for kids to learn new and exciting skills on the snow slopes and have something cool to tell their mates!

The three levels of the Polar Bear courses are developed for children aged 7 to 12 years of age only.

We recognise that each person learns at a different pace and that some children may need slightly longer to successfully complete each stage. Our qualified ski instructors will discuss with you any recommendations they have for your child’s progression.

Although parents and guardians are not able to join us on the slope, they can watch the Polar Bears from the viewing balcony - accessible via the Bodo & Layke restaurant.

Did you know you can save with a membership?

Junior Memberships are only £70 and get you 30% off all levels and courses, including Kids Snow School.
This means when you purchase a Beginner and Improver course in Ski Polar Bears, you will have made a saving of £75, cancelling out the cost of your membership! 

Upcoming Course Dates

Upcoming Course Dates Show

Currently, due to COVID-19 restrictions, we are not offering our usual programme of Kids Snow School lessons. We hope this situation will change when restrictions allow us to offer these lessons safely.

Usually, each course lasts for three consecutive weeks and each lesson takes place on the same day and time each week. For availability into the future please contact our team by emailing 

Dates are always subject to availability and change.

Ski Polar Bears (Beginner course)
(Age: 7-12 years)

Ski Polar Bears (Improver Course)
(Age: 7-12 years)

Ski Polar Bears (Advanced Course)
(Age: 7-12 years)


Ski Polar Bears (Advanced + Course)
(Age: 7-12 years)



Main Slope

Once the course is completed, the Polar Bears will be ready to take on the main slope with confidence! 

At 180 metres long, Chill Factore boasts the UK’s longest indoor real snow slope. That’s 180 metres of pure fun where you get to practice your new skills again and again! Enjoy exhilarating experiences from regular skiing to the more thrilling activities like Race Club, FreestyleChill Shred Club where you can take your skiing to the next level or train to become a competitive racer.

*Our Kids' Snow School aims to help your child succesfully complete each week with friendly and experienced instructors who closely monitor and expertly teach to a high standard. We know that everyone learns at a different speed so any guests who need extra support can repeat individual weeks on the instructors recommendation. In these circumstances, additional individual levels can be purchased.

Peak & Off Peak Times

Off-Peak: Up to 6pm, weekdays.
Peak: After 6pm weekdays, all weekends, bank holidays and selected school holidays.

Price Categories

Junior: Aged 7-12
Guests:  All visitors who aren't Chill Factore members.
Members: Chill Factore members, membership proof is required for this price category.