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Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Searching for a Ski Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

Searching for a Snowboard Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

Searching for Private Ski Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/

Searching for Private Snowboard Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/

Searching for a Ski Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

 

Searching for a Snowboard Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

 

 

Hourly Slope Lift Passes

If you are an experienced skier or snowboarder, why not enjoy your time on the main slope with no hassle, interruptions, and at a time that suits you? Under our new Covid-19 safety guidelines, you can ski or snowboard for 1, 2, 3 or 8 hours with our ski lift passes. You can even ski or snowboard all month with an unlimited pass.

Brush up your skills or get back skiing or snowboarding! As everyone might have a bit more time on their hands right now, it is the perfect time to get back onto the slope. At Chill Factore, our ski lift pass gives you the opportunity to perfect your skills down the UK's longest indoor real snow slope.

If it's your first time skiing or snowboarding, check out our lessons offering. Or check out the minimum standards that you need to meet to be able to ski or snowboard on our Main Slope.

Remember that your lift pass includes boots, skis, poles, or a snowboard and a helmetTo see more information on things to know before you arrive, see our things you need to know section

What are the minimum requirements to use the Main Slope on a Lift Pass?

What are the minimum requirements to use the Main Slope on a Lift Pass? Show

Lift Pass requirements

In order to use your lift pass here at Chill Factore there are minimum standards, we ask that you:

  • Wear the correct clothing.
  • Wear a Helmet
  • Can control your speed and direction.
  • Stop safely.
  • Are comfortable with variable piste conditions.
  • Can link your turns.
  • Are able to use the button lift without assistance.

If you're not sure you meet all of the above requirements or need access to our beginner slope, it is best to book a Ski or Snowboard Lesson (only Chill Factore lessons can access our beginner slope) for more guidance before getting a lift pass. If you are missing these requirements and go on a lift pass you will be asked to leave the main slope for your’s and others safety and your pass will not be refunded. 

While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.

How old do Juniors have to be use the Main Slope?

How old do Juniors have to be use the Main Slope? Show

Juniors aged 10 years or under are permitted to use the Main Slope without an instructor/parent/guardian, as long as the following rules are followed:

The Junior must:

  • Wear a Helmet
  • Control speed and direction.
  • Be able to stop safely.
  • Be comfortable with variable piste conditions.
  • Be able to link their turns.
  • Be able to use the button lift without assistance.
  • A maximum of 2 hours are permitted per day.
  • A parent/guardian must remain within the centre throughout the session.
  • The Junior must have a valid ticket on their person.
  • The Junior always remains the responsibility of the parent/guardian

Find out more about our minimum standards

Is there an Event on which will affect the Main Slope?

Is there an Event on which will affect the Main Slope? Show

From time to time we run exciting events on our slope, from freestyle competitions to race competitions.

When we run these events we sometimes restrict the slope access, which means only a certain amount of the slope will be available to use for Lift Pass users. 

In the next 2 weeks we will be restricting the slope access on:

Race Events:

Terrain Challenges:

 *Please note that due to the nature of the events they may run over the allotted timings above.  

** Are you already a competent rider, but have never done Freestyle or Moguls before? Do you feel like you want to push yourself but need some tips and tricks to help give you a push?
Check out our Give It a Go challenges, where you can get tips and tricks from our talented instructors to take your skiing or snowboarding to the next level.

 

To see what dates Terrain Challenge features are out and events further in the future, please see our events page.

 

 


What is included with your lift pass?

 When you book a Chill Factorlift pass you don't just book some time on the slope. The price of your booking includes boots, skis and poles, or a snowboard, and a helmet

Please note: All our ski and snowboard equipment, including boots and helmets, is carefully sanitised and quarantined before each use.


Select your Main Slope Lift Pass below.

Ages for Pricing: 

 

1 Hour Lift Pass

Price includes: Boots, skis and poles or a snowboard and a helmet.

Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022. 

For Family Lift Pass bookings from 25th July to 4th  September, we're offering a complimentary drink for each guest in The Lodge Bar & Kitchen. Simply show your Lift Pass at the end of your visit. Terms and conditions apply.

Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes.

 

2 Hour Lift Pass

Price includes: Boots, skis and poles or a snowboard and a helmet.

Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022. 

For Family Lift Pass bookings from 25th July to 4th  September, we're offering a complimentary drink for each guest in The Lodge Bar & Kitchen. Simply show your Lift Pass at the end of your visit. Terms and conditions apply.

Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes. 

 

3 Hour Lift Pass

Price includes: Boots, skis and poles or a snowboard and a helmet.

Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022. 

For Family Lift Pass bookings from 25th July to 4th  September, we're offering a complimentary drink for each guest in The Lodge Bar & Kitchen. Simply show your Lift Pass at the end of your visit. Terms and conditions apply.

Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes. 

8 Hour Lift Pass

Price includes: Boots, skis and poles or a snowboard and a helmet.

Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022. 

Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes. 

 

 


Things you need to know:

  • We have changing cubicles available & Lockers are available to store your belongings, which take a £1 coin or a locker token. These are returnable. 
  • We can offer our disabled guests changing facilities.
  • Aim to arrive 45 minutes to an hour before the start time of your lift pass, to give ample time to get prepared.
  • Price of your lift pass still includes boots, skis, poles, or a snowboard and a helmet
  • Gloves are compulsory - you can bring your own or purchase a pair on-site.
  • Helmets are mandatory - you can bring your own if you have one, or you can rent a borrow when you get here at no extra charge. You can also purchase a helmet on site.
  • Age restrictions still apply.
  • Please note, we are only taking card payments at this time and no cash will be able to be accepted. 
  • On arrival please have your booking reference to hand (you can find this on your booking confirmation email). You can collect your tickets from the Guest Services desk, or from the Self-Service ticket machines situated near Reception. If your booking confirmation has a QR code, you can scan this at the self-service machines to check-in.

You can find answers to many other queries on our frequently asked questions page.