Treat your friends and family to an experience they will remember forever with a Chill Factore Gift Voucher.
Whether it’s learning to Ski or Snowboard or just having fun in the snow, Chill Factore Gift Vouchers are redeemable against all our snow and climbing activities, making them an ideal gift for anyone.
Get one of our vouchers direct to your inbox with our *new* e-vouchers or keep it traditional and we will post them out to you with a colourful gift wallet:
To purchase these gift vouchers online, please follow this quick and easy process:
1. Log into your account
2. Select your vouchers: You can pick any number of vouchers to make up your desired value in the Book Online window on the right. Once you have selected your vouchers, click the 'Find Available Times' button to add them to your shopping basket.
3. Online checkout: Give your shopping bag a quick check to ensure the total is correct. From the 'Add Extras' section below the shopping basket, pick a wallet of your choice to go with your gift vouchers. Make sure to click '+ Add extras' to update these to your basket. To complete your booking, click 'Continue to Payment'.
4. Select your prefered delivery method: Select whether you want standard or special delivery and then enter the delivery address.
5. Enter your payment details: Fill out your payment details and click 'Complete Booking'.
6. Posted to your door: Sit back and wait for your gift vouchers to be posted straight to your door. You will receive e-vouchers to your inbox, but don't worry about that, your gift vouchers in a wallet will also be on their way to you.
If choosing a gift voucher with wallet, once you have selected your vouchers you will then need to:
Add your chosen wallet on the shopping cart page, otherwise we will choose one for you. When selecting your wallets, please choose the amount of wallets you need. Please note, the maximum you can request per booking must not exceed the amount of vouchers selected. (i.e. if you select 3 voucher types you can only request up to 3 gift card wallets)
If you do not enter a postal address, your delivery will be delayed until we manage to contact you.
- Gift vouchers can only be redeemed for snow or climbing activities at Chill Factore; this includes clothing hire and Chill Factore essential products like hats and gloves.
- Gift vouchers can be used as full or part payment towards a booking.
- Gift vouchers cannot be exchanged for cash.
- Gift vouchers are non-refundable.
- If you do not spend the entire balance on the gift voucher no change will be given. The vouchers are available to use once only - if there is an amount left over on the voucher after the voucher has been used, no credit will remain.
- Gift vouchers are valid for 6 months from the purchase date. Any remaining balance will be cancelled on expiry of the validity period and cannot be extended or redeemed after this date.
- Gift vouchers can be redeemed online or by calling our Booking Line on 0843 596 22 33, check the expiry date and the balance of your voucher.
- Chill Factore treat gift vouchers as cash and therefore will not accept liability for lost or stolen vouchers.
- Chill Factore reserves the right to amend the terms and conditions of the gift vouchers at any time and to take appropriate action, including the cancellation of the voucher, at its discretion, if it deems such action necessary. This does not affect your legal rights.
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