Lift Passes for Skiing & Snowboarding

Lift Pass requirements

In order to use your lift pass here at Chill Factor^e there are minimum standards, we ask that you:

• Wear the correct clothing.
• Wear a Helmet
• Can control your speed and direction.
• Stop safely.
• Are comfortable with variable piste conditions.
• Can link your turns.
• Are able to use the button lift without assistance.

If you’re not sure you meet all of the above requirements or need access to our beginner slope, it is best to book a Ski or Snowboard Lesson (only Chill Factor^e lessons can access our beginner slope) for more guidance before getting a lift pass. If you are missing these requirements and go on a lift pass you will be asked to leave the main slope for your’s and others safety and your pass will not be refunded.

While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.

Juniors aged 10 years or under are permitted to use the Main Slope without an instructor/parent/guardian, as long as the following rules are followed:

The Junior must:

• Wear a Helmet
• Control speed and direction.
• Be able to stop safely.
• Be comfortable with variable piste conditions.
• Be able to link their turns.
• Be able to use the button lift without assistance.
• A maximum of 2 hours are permitted per day.
• A parent/guardian must remain within the centre throughout the session.
• The Junior must have a valid ticket on their person.
• The Junior always remains the responsibility of the parent/guardian

Find out more about our minimum standards

From time to time we run exciting events on our slope, from freestyle competitions to race competitions.

When we run these events we sometimes restrict the slope access, which means only a certain amount of the slope will be available to use for Lift Pass users.

In the next 2 weeks we will be restricting the slope access on:

Events that will affect the Main Slope:​​​​​​​​​​​​​​​​​​​​​

• Friday 22nd September - Due to Full Park Friday the Main Slope will be closed until 4PM when it opens for Full Park Friday.
  
• Saturday 7th October - Due to the SubJam event, the Main Slope will be closed from 1PM to recreational users. 
  
• Thursday 9th November - Due to an external event the Main Slope will be closed all day (as this is a third party event, the time of the closure is subject to change)
• Christmas Day - We’ll be closed all day!

Terrain Challenges:

• Terrain Challenges** run Thursday, Friday and until the 28th October on Saturday’s, which will mean that on these days moguls or freestyle features will be on the slope, but available for everyone to use. Check out the Terrain Challenges page to see when the features will be out and when.

*Please note that due to the nature of the events they may run over the allotted timings above.

** Are you already a competent rider, but have never done Freestyle or Moguls before? Do you feel like you want to push yourself but need some tips and tricks to help give you a push?
Check out our Give It a Go challenges, where you can get tips and tricks from our talented instructors to take your skiing or snowboarding to the next level.

To see what dates Terrain Challenge features are out and events further in the future, please see our events page.

When you book a Chill Factor^e lift pass you don’t just book some time on the slope. The price of your booking includes boots, skis and poles, or a snowboard, and a helmet.

Please note: All our ski and snowboard equipment, including boots and helmets, is carefully sanitised and quarantined before each use.