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Santa & Snow: Enjoy the Perfect Christmas 2018 Family Day Out

Looking for somewhere you can experience Santa and real snow on the same day this year? Find the best Santa’s grotto at Chill Factore in Manchester and enjoy a variety of snow activities at Christmas 2018!

Visit Santa








The Gingerbread Grotto: The Best Santa Claus Experience!

This year, you and your little ones can revel in the magic that is Santa's Gingerbread Grotto — the best way to visit Santa this year!


Step inside Father Christmas’ magnificent Gingerbread Grotto — Santa's home until Christmas Eve — and feel the crunch of real snow beneath your feet as you walk up to meet Santa. Surrounded by real snow, sparkling trees, glistening lights, and chatty elves; Santa will be here every weekend in November and every day in December until Christmas Eve 2018!


So, if you want to enjoy a Christmas family day out and the best Santa Claus experience, there's something extra special about a trip to meet Santa in Manchester’s Chill Factore — but that’s not all! Every visit is combined with play time on real snow, either in Mini Moose Land (for kids under four years) or at our Snow Park — a true winter wonderland! Our staff also keep young visitors entertained before meeting Santa with arts and crafts. 


Check out our Christmas 2018 packages at Chill Factore to book your time to see Santa. Contact us for more information about the perfect Christmas family day out and the best place for kids to visit Santa Claus’ grotto in 2018…



Meet Santa & Visit Mini Moose Land


See Father Christmas and enjoy Mini Moose Land in one trip! Children under the age of four years can visit Santa’s grotto in Manchester, then head out to Mini Moose Land to play in the snow for 30 minutes! Mini Moose Land is set in the grounds of Santa's grotto, filled with lots of fun activities for you and your little ones to enjoy.


*Family of two includes one adult and one child.


Meet Santa & Enjoy the Snow Park 

We don’t claim that this is the best Santa Claus experience for nothing. For kids aged over four years, our Snow Park Pass is ideal after visiting Santa in his grotto. Kids can continue their festive journey with a Snow Park Pass — which includes one hour of unlimited fun on the Downhill Donuts, Luge Slip 'n' Slide, Snow Luge, and Sledge 'O' Mania! Ride them all and pick a favourite — Father Christmas’ is the Downhill Donuts! Our Meet Santa & Snow Park package starts from £45 for one adult and one child.


*Family of two includes one adult and one child.


To experience snow and Santa in Manchester, select from the timing options below for a memorable Christmas family day out this year...


Timings & Information

Eager to visit Santa's grotto in Manchester’s Chill Factore this year? Great, but remember, they have a designated start time. The duration of your Santa Claus experience depends on how busy Santa is that day! So, please be aware of the following when booking your visit:


Meet Santa & Mini Moose Land

When booking, the start time you choose will be the time you see Santa. This is then immediately followed by 30 minutes play in Mini Moose Land. As you head straight from Santa's grotto, it's important you are kitted out for the snow before you go to see Santa. If you're hiring kit from us, please arrive 45 minutes before your start time to make sure there's enough time to put on those snow boots, gloves and woolly hat!


Meet Santa & Snow Park 

The start time you book will be the time you visit Santa. Afterwards, your friendly Chill Factore snow buddy will show you into the Changing Village so that you can get kitted up ready for Snow Park fun! (Remember that Santa's grotto is in the Snow Park, so please wear warm clothes and waterproof shoes for your visit).


When it's time to see Santa, head to our Santa Desk by Guest Services or look out for our elves and enjoy the entertainment before Santa's ready for his visitors! Please note that, because Santa is such a popular man, timings for Santa's Gingerbread Grotto are subject to change. 


All children MUST be accompanied by a paying adult. 


Fabulous Christmas Gifts from Santa!

We truly want this to be the best Santa’s grotto experience and the ideal place to take kids to see Santa Claus in 2018. If you choose to see Santa in his Christmas grotto at Manchester’s Chill Factore, you can also receive a special gift from the man himself to remember your visit with our fantastic Santa's Grotto Gift Packages!


During a Christmas 2018 family day out at Chill Factore this year, kids will have their photograph taken with the big man himself. Plus, you can mark your visit by purchasing this treasured keepsake in one of our photo bundles:


  • Bundle A: photo and one gift (keyring or magnet) for £13.
  • Bundle B: photo and one gift (snow globe or bauble) for £15.
  • Bundle C: photo and photo frame for £17.


 Christmas Merchandise

*All bundles include a jpeg image of your magical visit.


Age Restrictions

When visiting Santa in Manchester’s Chill Factore, children must be accompanied by a paying adult during all activities.

Mini Moose Land: for kids under four years only.
Snow Park: for kids aged from four to 16 years only.


Please note, guests are not permitted to use cameras or video recorders while in Santa's Christmas grotto.


Booking & Queries

Meeting Santa at Santa's grotto in Chill Factore makes the perfect Christmas family day out. Plus, our visit Santa sessions are also accessible to guests with disabilities. However, we recommend you call our booking line on 0161 749 2222 to discuss your requirements. If you have any questions, please visit our Christmas FAQ page or contact us.

For the best Santa Claus experience, book with us to meet Father Christmas in our real-snow wonderland at the heart of Manchester!

Christmas for schools and groups 

If you are a school and would like to book an event for Christmas, there are plenty of offers available for a booking, some as low as £10 per person. Feel free to give our dedicated Schools and Groups team call on 0161 749 2218 or email