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The Lodge Bar & Kitchen

Job Title: Kitchen Team Leader


Why we’re here:  We create amazing experiences on snow that everyone loves, and we will do this by consistently amazing, educating and inspiring our guests.

The Chill Factore is packed with fun things to do for the whole family. We are home to the longest real snow slope in the UK. And what says fun more than real snow – and lots of it?

The Lodge Bar & Kitchen is a relaxing Alpine lodge located at the Chill Factore and has just had a £0.75m makeover.

Giving you a bird’s eye view of our Lesson Slope, our Snow Park, as well as our 180m Main Slope. The Lodge Bar & Kitchen offers the perfect place to sit back and relax, whether it’s watching the kids taking their first steps on the snow or whiling away the time watching some freestyle skills in action on a Thursday or Friday night.

The Lodge Kitchen team member is a fast paced role within our friendly kitchen team. It's an exciting and fun role where the ideal candidate will be passionate about hospitality and have a can-do attitude. If this sounds like the job for you, we want to hear from you!

The Role:

  • Lead and develop our kitchen team ensuring we exceed our guest expectations (NPS & Mystery Shop)
  • Deliver our operational standards and adhere to all Health & Safety requirements and legislation. Completion of daily, weekly & monthly procedures and standards.
  • Food preparation and delivery in line with cook spec books, par levels and per business needs. Recruitment, training & continued development of the kitchen team.
  • Maintain a “Score on the Door” of 5 with EHO visits.
  • Planning team structure and responsibilities on shift.
  • Responsible for arranging kitchen equipment repairs and consumable ordering, maintenance logs.
  • Maintain control of food stock and ordering, including storage and stock rotation and documentation with action plans and recommendations based on results.


  • Preferably management in kitchen environment but not essential
  • Managing staff, including development, disputes and absence management
  • Experience in stock taking, management of P&L and reporting

This is a unique opportunity to further your career with a growing business. We offer the following benefits:

Unique to Chill Factorᵉ:

  • Free Ski / Snowboard Lessons
  • Free Team Lift Pass
  • Weekly Team Shred – dedicated employee-only slope time


  • Team incentive schemes
  • 30% Friends & Family discount
  • Free Parking
  • Tenant in-store discounts at Nando's, Lift Up and Snow + Rock etc.
  • Trafford Tribe Membership – local deals and discounts
  • Rewards scheme – Nationwide discounts and cash-back


  • Social events / Seasonal team parties
  • Company sick pay scheme
  • Enhanced Annual Leave
  • Employee assistance programme from Retail Trust

To apply, please send your CV and a covering letter to the email address provided by 9am Monday 20th September 2021.  An assessment centre will be held on the evening of Thursday 23rd September. Applications submitted after this deadline may be considered as part of later recruitment intakes.

All job applications will be treated confidentially in line with our privacy policy, a copy of which can be found at