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Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Searching for a Ski Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

Searching for a Snowboard Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

Searching for Private Ski Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/

Searching for Private Snowboard Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/

Searching for a Ski Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

 

Searching for a Snowboard Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

 

 

Monthly Unlimited Lift Passes 

Unlimited Lift Passes - Ski or ride November for just £120!

*** PLEASE NOTE: Unlimited Pass holders need to pre-book slope time - due to COVID restrictions slope capacity is limited. Please book early to avoid disappointment. ***

 If it's your first time skiing or snowboarding, check out our lessons offering. Or check out the minimum standards that you need to meet to be able to ski or snowboard on our Main Slope.

What are the minimum requirements to use the Main Slope on a Lift Pass?

What are the minimum requirements to use the Main Slope on a Lift Pass? Show

Lift Pass requirements

In order to use your lift pass here at Chill Factore, we ask that you:

  • Wear the correct clothing.
  • Wear a Helmet
  • Can control your speed and direction.
  • Stop safely.
  • Are comfortable with variable piste conditions.
  • Can link your turns.
  • Are able to use the button lift without assistance.

If you're not sure you meet all of the above requirements, it is best to book a Ski or Snowboard Lesson for more guidance before getting a lift pass. If you are missing these requirements and go on a lift pass you will be asked to leave the main slope for your’s and others safety and your pass will not be refunded.

While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.

 

How old do Juniors have to be use the Main Slope?

How old do Juniors have to be use the Main Slope? Show

Juniors aged 10 years or under are permitted to use the Main Slope without an instructor/parent/guardian, as long as the following rules are followed:

The Junior must:

  • Wear a Helmet
  • Control speed and direction.
  • Be able to stop safely.
  • Be comfortable with variable piste conditions.
  • Be able to link their turns.
  • Be able to use the button lift without assistance.
  • A maximum of 2 hours are permitted per day.
  • A parent/guardian must remain within the centre throughout the session.
  • The Junior must have a valid ticket on their person.
  • The Junior always remains the responsibility of the parent/guardian

Find out more about our minimum standards


Get your December Unlimited Lift Pass here:

December Unlimited Pass Only £165 when you have purchased a monthly unlimited pass since February 2020
Show more info
ULPDEC10
Book now

Offer available is £10 off Unlimited Lift Pass when a monthly unlimited lift pass has been purchased since February 2020 . All guests must be logged into their account to apply the discount. Offer available on all prices. Promotion cannot be retrospectively applied. Subject to availability. Cannot be used in conjunction with any other promotion. Chill Factore management reserves the right to withdraw this promotion at anytime without any advanced warning or prior notification. The ULPDEC10M price is generated by removing the £10 discount for purchases made since February 2020 and then the members discount is applied after. Standard Chill Factore Terms and Conditions apply.

FOR MEMBERS - December Unlimited Pass Only £115.50 for members when you have purchased a monthly unlimited pass since February 2020
Show more info
ULPDEC10M
Book now

Offer available is £10 off Unlimited Lift Pass when a monthly unlimited lift pass has been purchased since February 2020 . All guests must be logged into their account to apply the discount. Offer available on all prices. Promotion cannot be retrospectively applied. Subject to availability. Cannot be used in conjunction with any other promotion. Chill Factore management reserves the right to withdraw this promotion at anytime without any advanced warning or prior notification. The ULPDEC10M price is generated by removing the £10 discount for purchases made since February 2020 and then the members discount is applied after. Standard Chill Factore Terms and Conditions apply.

 


 

Get your January Unlimited Lift Pass here:

 

January Unlimited Pass Only £165 when you have purchased a monthly unlimited pass since February 2020
Show more info
ULPJAN10
Book now

Offer available is £10 off Unlimited Lift Pass when a monthly unlimited lift pass has been purchased since February 2020 . All guests must be logged into their account to apply the discount. Offer available on all prices. Promotion cannot be retrospectively applied. Subject to availability. Cannot be used in conjunction with any other promotion. Chill Factore management reserves the right to withdraw this promotion at anytime without any advanced warning or prior notification. The ULPJAN10M price is generated by removing the £10 discount for purchases made since February 2020 and then the members discount is applied after. Standard Chill Factore Terms and Conditions apply.

 

FOR MEMBERS - January Unlimited Pass Only £115.50 for members when you have purchased a monthly unlimited pass since February 2020
Show more info
ULPJAN10M
Book now

Offer available is £10 off Unlimited Lift Pass when a monthly unlimited lift pass has been purchased since February 2020 . All guests must be logged into their account to apply the discount. Offer available on all prices. Promotion cannot be retrospectively applied. Subject to availability. Cannot be used in conjunction with any other promotion. Chill Factore management reserves the right to withdraw this promotion at anytime without any advanced warning or prior notification. The ULPJAN10M price is generated by removing the £10 discount for purchases made since February 2020 and then the members discount is applied after. Standard Chill Factore Terms and Conditions apply.

How to pre-book slope time using your Unlimited Pass:

Simply log into your account using the link on the Book Online window and add your chosen 1-2 hour Lift Passes to the basket. Once through to the basket page, link the relevant products to yourself and this should automatically discount the 1-2 hour Lift Pass down to zero.

The great thing about this is you can also book free 1-2 hour Lift Passes for your family and friends if they have a Monthly Unlimited Lift Pass as well. You can link them to the booking by ‘connecting’ with them – all you need to know is their surname and Guest Reference number. (Guest Reference numbers can be found in the ‘Your Account’ section when you log in to your Chill Factore account.)

If you have any problems with doing this, please email our friendly Guest Services team at info@chillfactore.com.


Terms and Conditions

  • Your Unlimited Lift Pass will take up to an hour to activate, any lift passes booked in this time may not be discounted and may be chargeable.
  • Standard Chill Factorcancellation policy applies.
  • You must pre-book your passes to avoid disappointment, ensuring you are assigned to the relevant passes to gain unlimited pass discount.
  • You may only pre-book up to 2 hours a day. If you require additional time, please visit Guest Services, if capacity has not been exceeded we will book you another 2 hours. Any extra passes booked may be canceled to allow for effective use of capacity.
  • Only the person assigned to the Monthly Unlimited Pass can redeem and use Lift Passes booked using the Unlimited Lift Pass.
  • In the event of misuse of the Monthly Unlimited Lift Pass, Chill Factore reserve the right to cancel your passes without notice or refund and revoke the unlimited lift pass.
  • The monthly Unlimited Lift Pass does not include club sessions or any Lift Passes required for use with external courses.

 


Things you need to know:

  • We recommend arriving dressed ready for the snow. From 19th July 2021 we will be opening a limited number of changing cubicles. Lockers are available to store your belongings.
  • We are able to offer our disabled guests changing facilities.
  • Helmets are mandatory - you can bring your own if you have one or you can rent a borrow when you get here at no extra charge. Our rental helmets are all thoroughly sanitised between each use. You can also purchase a helmet on site.
  • While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.

You can find answers to many other queries on our frequently asked questions page.