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Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Searching for a Ski Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

Searching for a Snowboard Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

Searching for Private Ski Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/

Searching for Private Snowboard Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/

Searching for a Ski Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

 

Searching for a Snowboard Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

 

 

Monthly Unlimited Lift Passes 

 

 

 

Unlimited Lift Passes - Ski or ride all month in May for £79!

 

 

 

*** PLEASE NOTE: Unlimited Pass holders need to pre-book slope time - due to COVID restrictions slope capacity is limited. Please book early to avoid disappointment. ***

 

 

 

 If it's your first time skiing or snowboarding, check out our lessons offering. Or check out the minimum standards that you need to meet to be able to ski or snowboard on our Main Slope.

 

 

 

Remember that your lift pass includes boots, skis, poles, or a snowboard and a helmet! To see more information on things to know before you arrive, see our things you need to know section

 

 

 

What are the minimum requirements to use the Main Slope on a Lift Pass?

What are the minimum requirements to use the Main Slope on a Lift Pass? Show

Lift Pass requirements

In order to use your lift pass here at Chill Factore, we ask that you:

  • Wear the correct clothing.
  • Wear a Helmet
  • Can control your speed and direction.
  • Stop safely.
  • Are comfortable with variable piste conditions.
  • Can link your turns.
  • Are able to use the button lift without assistance.

If you're not sure you meet all of the above requirements or need access to our beginner slope, it is best to book a Ski or Snowboard Lesson (only Chill Factore lessons can access our beginner slope) for more guidance before getting a lift pass. If you are missing these requirements and go on a lift pass you will be asked to leave the main slope for your’s and others safety and your pass will not be refunded. 

While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.

 

 

 

 

 

 

 

How old do Juniors have to be use the Main Slope?

How old do Juniors have to be use the Main Slope? Show

Juniors aged 10 years or under are permitted to use the Main Slope without an instructor/parent/guardian, as long as the following rules are followed:

The Junior must:

  • Wear a Helmet
  • Control speed and direction.
  • Be able to stop safely.
  • Be comfortable with variable piste conditions.
  • Be able to link their turns.
  • Be able to use the button lift without assistance.
  • A maximum of 2 hours are permitted per day.
  • A parent/guardian must remain within the centre throughout the session.
  • The Junior must have a valid ticket on their person.
  • The Junior always remains the responsibility of the parent/guardian

Find out more about our minimum standards

  

 

 


Buy Your Summer Unlimited Passes here:

 


Buy Your September & October Passes here:


How to pre-book slope time using your Unlimited Pass:

You can visit our how to use your Unlimited Lift Pass page to view our how to guides to view both how to use your Unlimited Lift Pass, or link another member so you can book on their behalf. 

Please note, it takes around an hour before the system will recognise that you have purchased the Unlimited Lift Pass. If you are looking to book within that hour, please call our Call Centre team on 0161 749 2222 (see our opening times to make sure they're open)


Terms and Conditions

  • Your Unlimited Lift Pass will take up to an hour to activate, any lift passes booked in this time may not be discounted and may be chargeable.
  • Standard Chill Factorcancellation policy applies.
  • You must pre-book your passes to avoid disappointment, ensuring you are assigned to the relevant passes to gain unlimited pass discount.
  • You may only pre-book up to 2 hours a day. If you require additional time, please visit Guest Services, if capacity has not been exceeded we will book you another 2 hours. Any extra passes booked may be canceled to allow for effective use of capacity.
  • Only the person assigned to the Monthly Unlimited Pass can redeem and use Lift Passes booked using the Unlimited Lift Pass.
  • In the event of misuse of the Monthly Unlimited Lift Pass, Chill Factore reserve the right to cancel your passes without notice or refund and revoke the unlimited lift pass.
  • The monthly Unlimited Lift Pass does not include club sessions or any Lift Passes required for use with external courses.

 


Things you need to know:

  • We have changing cubicles available & Lockers are available to store your belongings, which take a £1 coin or a locker token. These are returnable. 
  • We can offer our disabled guests changing facilities.
  • Aim to arrive 45 minutes to an hour before the start time of your lift pass, to give ample time to get prepared.
  • Price of your lift pass still includes boots, skis, poles, or a snowboard and a helmet
  • Gloves are compulsory - you can bring your own or purchase a pair on-site.
  • Helmets are mandatory - you can bring your own if you have one, or you can rent a borrow when you get here at no extra charge. You can also purchase a helmet on site.
  • Age restrictions still apply.
  • Please note, we are only taking card payments at this time and no cash will be able to be accepted. 
  • On arrival please have your booking reference to hand (you can find this on your booking confirmation email). You can collect your tickets from the Guest Services desk, or from the Self-Service ticket machines situated near Reception. If your booking confirmation has a QR code, you can scan this at the self-service machines to check-in.

You can find answers to many other queries on our frequently asked questions page.