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Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.

For terms and conditions visit: https://www.chillfactore.com/christmas/

Searching for a Ski Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

Searching for a Snowboard Beginner Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

Searching for Private Ski Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/

Searching for Private Snowboard Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/

Searching for a Ski Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Ski Lessons programme.

For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/

 

Searching for a Snowboard Improver Day Lesson beyond 31st October?

From 1st November 2021 we've changed our Snowboard Lessons programme.

For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/

 

 

Frequently asked questions

 

How do I know which party is for me?

How do I know which party is for me? Show

We are currently offering our Snow Park party package for children aged 4 years +. We are now offering Parties with food again, to find out more and book, please see our Snow Park party package page. 

 

 

Will we get a changing room?

Will we get a changing room? Show

In our Unit 15 party hub we have changing cubicles where party guests will be able to get changed. The party host will take you to Unit 15 when they pick you up 30 minutes before the start time.   

Is there a minimum party size?

Is there a minimum party size? Show

Yes, parties have a minimum party size of 10 with a maximum of 30 guests. 

 

 

How long do the parties last?

How long do the parties last? Show

You’ll have 1 hour to enjoy Snow Park. Your party will also include up to 1 hour in our Unit 15 party hub with a delicious selection of food.

You can view our party food menu on our Snow Park parties page. 

 

What time do we need to arrive?

What time do we need to arrive? Show

Please try to arrive 45 minutes before the activity start time. You will be met approximately 30 minutes before the start time to make sure everyone is kitted out in time.

 

 

 

Are any basic skills needed?

Are any basic skills needed? Show

No, our Snow Park party is designed for everyone to have fun in the snow and maybe try something different. Skills? Not necessary. Smiles? Guaranteed.

 

What do we need to wear?

What do we need to wear? Show

Helmets and equipment are all included in the price. It is compulsory for everyone to wear a helmet for all activities. 

Warm clothing and gloves are essential.

We recommend you bring your own gloves and boots; if anyone forgets you can buy gloves for £6.50 per pair. We also rent Jacket & Trousers for £10, or just jacket or trousers for £6. Our Snow Play boots are £3.50 to rent. 

Clothing and boots can be rented on the day. 

 

 

 

 

 

 

 

 

 

Do you have Chill Factore invitations?

Do you have Chill Factore invitations? Show

We are currently not able to post out party invites, however we do have the party invites available to download here, which can be printed off from home. 

 

How do I book?

How do I book? Show

You can book your party online, or by giving our friendly team a call through our call centre on 0161 749 2222. Please see our call centre opening times.

 

What if I need to amend or cancel my party booking?

What if I need to amend or cancel my party booking? Show

Any cancellations or amendments to a party booking must be made in writing or by email.

The following cancellation policy applies to all party bookings:

  1. More than 1 month’s notice of the party date – cancellations and amendments made without any charge.
  1. 2-4 week’s notice of the party date – All booking cancellations will be charged at 50% of the booking value.
  1. Less than 2 week’s notice of the party date – Bookings are non-transferable and non-refundable.

Please contact the party booking team as soon as possible so that we can endeavour to accommodate your needs. Discretion may be used by Chill Factore depending on your circumstances.

Can I add extra guests to my booking prior to the party?

You can increase the number of guests to the party, however this change is subject to availability. We cannot guarantee that there will be space on the activity. 

 

Oh no, I've left it too late…!

Oh no, I've left it too late…! Show

If you want to make a last minute booking, don’t worry. Just email us at parties@chillfactore.com and we'll try our best to help you with your query.