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Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*


Lessons Feedback

Lessons Feedback Show

"Babs was an excellent instructor. Very patient and explained everything clearly.  I've only ever done the taster and never thought I'd be coming down the big slope but she gave me great confidence and I did it 3 times. Last one just following her!! Left feeling amazing!! Thank you, will highly recommend to friends!"

"Our instructor was fabulous, patient, informative, gave encouragement where needed and gave me the confidence to succeed in my skiing lesson which was a private lesson for me as beginner trying to prepare for a ski holiday in February. I felt I really improved with her help and guidance and will definitely be coming back to the Chill Factore for more."

"Cal, our instructor, was absolutely fantastic with my son. He made the lesson fun and exciting and my son learnt lots. Nothing was too much trouble and he took time to explain things. Really first class instructor and my son adores him. Hoping to get him again."

"Charley was amazing, she really helped me progress. She had loads of tricks to improve my snowboarding, and gave really helpful feedback. Thanks Charley!"

"What a brilliant experience this is. We totally have the skiing bug and will be returning to practice and develop further before going on a skiing holiday. Staff are friendly and helpful and made us feel relaxed during our course. Would definitely recommend as a family experience"


Main Slope Feedback

Main Slope Feedback Show

"It's been a pleasure to spend 2 hours on your slope today. Quality of the snow is perfect and the surface is well maintained. I might've been expecting more humps and some steeper gradient, but anyway, can't wait until I'll come back next week. 5 stars."

"A great place to improve your skills, or learn new ones. The Terrain Challenge features Thurs - Saturday are fab. Thanks to all staff and instructors for being consistently friendly and helpful."

"Great slope, helpful staff. Best fridge in the north."

"Wonderful day skiing, highly recommend. The slope was excellent. Will definitely be visiting very soon!!!"

"Awesome experience, would recommend to anyone 5*."

"The new snow is brilliant, my boys usually only enjoy skiing when it's freestyle, but we went to the slope to try out the new snow, without the ramps, and I couldn't get them off! They said it was the best they've skied on in a dome - it was soft and really smooth. Brilliant Chill Factore!"


Altitude Feedback

Altitude Feedback Show

Brilliant Fun
We all agreed that Altitude is absolutely brilliant fun and we'd love to go back to see if we can beat our first attempt. 

It's 'snow' walk in the park.
Exhilarating, we would definitely do it again!

Had a great time
We took our 5 and 8 year old boys and had a great time. You get 15 mins on each of the 3 zones which was plenty of time for our boys. I would definitely recommend it. 

Fab Day
Had a fab day here. The little one in the Moose Hoose had a great time and the bigger kids did the new Altitude, they loved it!

Snow Fun Feedback

Snow Fun Feedback Show

What an experience
This place is unreal. First time doing anything like this and what an experience. So much fun, good for all ages, families and friends. Will definitely be back. Staff were brilliant too. Cannot wait to go back there again, rather sooner than later.

I went to the snow play part of Chill Factore and had a really good time. Ellie was really helpful throughout the day - was smiley, talkative and really helpful. Definitely recommend it

Great morning
Went with two children aged 7 & 9. We had an hour of fun on the luge, the donuts and sledges. The staff were super friendly and it was so much fun. My sons loved it and we had just over an hour. We weren't rushed. The sledging was our favourite with loads of different sledges to choose from. Great day. Loads of fun. Well worth a visit. We will definitely be returning soon.


Santa Feedback

Santa Feedback Show

Christmas get together.
We had a great time at Chill Factore with the children. They both loved the snow! The staff were extremely helpful and on hand for everything. Meeting Father Christmas after their play in the snow made the children's weekend!

Wow Wow Wow!
We visited here today as part of a large party (Stockport Tadpoles). From arriving to getting organised to going out in the snow was fab. The visit to Father Christmas was lovely and he looked so genuine and lifelike. You did a great job in your selection there! I also gave him a sneaky kiss! Laurie was a great organiser. The kids had a fab time and have not stopped talking about it. We used the luge, sledging hill and donuts and they were all such good fun!! We cannot comment on skiing and snowboarding as we did not use them but I am sure they were all just as good. We went with a 6 yr old and a 4 yr old. The mini moose area (4 and unders) was fab for the little ones and lots of fun was had. Our 6 yr old though could not get enough of the bigger things to go on! We also had a meal as part of our package and chose pizza and chips. They were all freshly made and hot which was nice, also as I do not eat cheese they specifically made a non cheese one too. Everyone commented on how nice the food was. So from start to finish it was probably one of the best days out we have had in a long time. Highly recommended!!!

Santa and Snow Park.
Visited with an 8yr old, had a great day out. Santa was fantastic. The elves were great and so interactive.



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Find out more about what our guests say about their experience at Trip Advisor and on Facebook.

*Feedback gathered from reviews on Trip Advisor, Facebook and Chill Factore surveys.