Book now


Take advantage of our Half Term Early Bird Snow Park offer.

Apply the promotional code SPHTFAM for a Snow Park - 45 min Family of 4 Pass for just £55.

Must be booked by 23/10/2020 for passes between 24/10/2020 and 01/11/2020.

We're Good To Go

"We're Good to Go" is Visit England's new COVID-19 standard for leisure businesses operating through coronavirus pandemic.

By meeting the criteria for this new standard Chill Factore have demonstrated that Chill Factore has made the necessary changes to our day-to-day workings, including social distancing measures and staff training the necessary measures in place to work safely during COVID-19 to provide safe place for our guests to visit.

Some of the measures we've implemented to achieve this accreditation include:

  • Social distancing of 2 metres apart where possible
  • Team members wearing gloves and face coverings
  • Installation of protective perspex screens
  • Cashless payment only
  • Pre-booking online only
  • Different (and one-way) layout of the Changing Village and wider building
  • No rental clothing
  • Sanitisation stations throughout the building
  • Revised risk assessments
  • Robust equipment santisation processes

Other measures that we have implemented to protect the wellbeing of guests and staff and to ensure compliance with Government guidelines have been covered in our reopening statement and frequently asked questions.