Add promo code: SantaSP10 in the shopping cart to save 10% on Snow Park visits when you're booking tickets for Santa's Grotto.
For terms and conditions visit: https://www.chillfactore.com/christmas/
Searching for a Ski Beginner Day Lesson beyond 31st October?
From 1st November 2021 we've changed our Ski Lessons programme.
For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/
Searching for a Snowboard Beginner Day Lesson beyond 31st October?
From 1st November 2021 we've changed our Snowboard Lessons programme.
For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/
Searching for Private Ski Lesson beyond 31st October?
From 1st November 2021 we've changed our Ski Lessons programme.
For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-ski-lessons/
Searching for Private Snowboard Lesson beyond 31st October?
From 1st November 2021 we've changed our Snowboard Lessons programme.
For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/private-lessons/private-snowboard-lessons/
Searching for a Ski Improver Day Lesson beyond 31st October?
From 1st November 2021 we've changed our Ski Lessons programme.
For more details and availability of our new Winter Ski Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-ski-lessons/
Searching for a Snowboard Improver Day Lesson beyond 31st October?
From 1st November 2021 we've changed our Snowboard Lessons programme.
For more details and availability of our new Winter Snowboard Lessons visit: www.chillfactore.com/ski-and-snowboard/winter-2021-22-lessons/adult-group-snowboard-lessons/
Main Slope Features!
Skiers and snowboarders can grab a lift pass and take on our main slope features, Terrain Challenges!
The features are be included within your main slope lift pass. Terrain Challenges provide guests the opportunity to take on a selection of features, including a variety of rails, kickers, boxes, moguls, table tops and pipes.
These features are accessible to everyone providing you meet our minimum slope standard. If you would like coaching on how to tackle our features then why not look at booking onto a BoobyTrap session.
If it's your first time skiing or snowboarding, check out our lessons offering. Or check out the minimum standards that you need to meet to be able to ski or snowboard on our Main Slope.
Remember that your lift pass includes boots, skis, poles, or a snowboard and a helmet! To see more information on things to know before you arrive, see our things you need to know section
Terrain Challenges will be available on Thursdays and Fridays 10am to 10pm* and on Saturdays 10am to 8pm for the summer season.
2022 Terrain Challenges Programme
Are you already a competent rider, but have never done Freestyle or Moguls before? Do you feel like you want to push yourself but need some tips and tricks to help give you a push?
Check out our Give It a Go challenges, where you can get tips and tricks from our talented instructors to take your skiing or snowboarding to the next level.
(B) - Beginner Feature (A) - Advanced Feature
| Features on the main slope on: |
Features: |
| Thursday 26th May, Friday 27th May | Double Box(B), Rail(A), Barrell Tap(A), Small Kicker(B), Big Kicker(A), Long Black Smooth Pipe(B), Long Black Smooth Pipe(A) **Please note: No Features out on Saturday due to race event.** |
| Thursday 2nd June, Friday 3rd June, Saturday 4th June | Flat Bar Rails(B), Donkey Rail(A), Picnic Table(B), Small Kicker(B), Big Kicker(A), Double Box(B), Long Black Smooth Pipe(A) |
| Thursday 9th June, Friday 10th June, Saturday 11th June | Moguls |
| Thursday 16th June, Friday 17th June, Saturday 18th June | Terrain Challenge features coming soon! |
| Thursday 23rd June, Friday 24th June, Saturday 25th June | Terrain Challenge features coming soon! |
Dates affected by pre-organised Events
- Saturday May 28th - Due to a Ski Race, there will be no features out on this date.
- Saturday July 16th - Due to a Ski Race, there will be no features out on this date.
- Saturday August 13th - Due to a Ski Race, there will be no features out on this date.
Terrain Challenges will be available on Thursdays and Fridays 10am to 10pm* and on Saturdays 10am to 8pm for the summer season.
*Please note, Main Slope features may temporarily close for reshaping during the day. This will ensure we maintain the shape, size and consistency of features throughout the day to guarantee they’re the highest quality for you to enjoy!
What are the minimum requirements to use the Main Slope on a Lift Pass?
What are the minimum requirements to use the Main Slope on a Lift Pass? Show
Lift Pass requirements
In order to use your lift pass here at Chill Factore there are minimum standards, we ask that you:
- Wear the correct clothing.
- Wear a Helmet
- Can control your speed and direction.
- Stop safely.
- Are comfortable with variable piste conditions.
- Can link your turns.
- Are able to use the button lift without assistance.
If you're not sure you meet all of the above requirements or need access to our beginner slope, it is best to book a Ski or Snowboard Lesson (only Chill Factore lessons can access our beginner slope) for more guidance before getting a lift pass. If you are missing these requirements and go on a lift pass you will be asked to leave the main slope for your’s and others safety and your pass will not be refunded.
While we recommend wearing a mask in an indoor environment, this will be your personal choice and will not be mandatory for guests or for our team. We ask that you respect each person’s own decision, and we will continue to provide a safe and clean environment for you to fully enjoy your visit.
How old do Juniors have to be use the Main Slope?
How old do Juniors have to be use the Main Slope? Show
Juniors aged 10 years or under are permitted to use the Main Slope without an instructor/parent/guardian, as long as the following rules are followed:
The Junior must:
- Wear a Helmet
- Control speed and direction.
- Be able to stop safely.
- Be comfortable with variable piste conditions.
- Be able to link their turns.
- Be able to use the button lift without assistance.
- A maximum of 2 hours are permitted per day.
- A parent/guardian must remain within the centre throughout the session.
- The Junior must have a valid ticket on their person.
- The Junior always remains the responsibility of the parent/guardian
Find out more about our minimum standards
Why are the features out on select dates?
Why are the features out on select dates? Show
We know how much our guests love to practice their skills on the slope and we want to give you the opportunity to ride the features as much as possible. To help maintain the quality of our snow during the peak period we will host two features on the slope per week on Wednesdays to Fridays. During the summer period, we host more 3rd Party Events so to provide our guests with maximum exposure, we have the features out from Thursday to Saturday.
Terrain Challenges will be available on Thursdays and Fridays 10am to 10pm* and on Saturdays 10am to 8pm for the summer season.
*Where pre-organised events are scheduled for Fridays or Saturdays, changes may apply. Please see our Events calendar for details.
What is included with your lift pass?
What is included with your lift pass? Show
When you book a Chill Factore lift pass you don't just book some time on the slope! The price of your booking includes boots, skis and poles, or a snowboard, and a helmet*.
*Helmets are compulsory for use of our Terrain Challenges
1 Hour Lift Pass
Price includes: Boots, skis and poles or a snowboard and a helmet.
Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022.
Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes.
2 Hour Lift Pass
Price includes: Boots, skis and poles or a snowboard and a helmet.
Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022.
Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes.
3 Hour Lift Pass
Price includes: Boots, skis and poles or a snowboard and a helmet.
Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022.
Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes.
8 Hour Lift Pass
Price includes: Boots, skis and poles or a snowboard and a helmet.
Save 20% automatically when you pre-book your Lift Pass online for use between the 19th April and 4th September 2022.
Offer only available on 1, 2, 3 & 8 Hour Adult & Junior lift passes.
Things you need to know:
- We have changing cubicles available & Lockers are available to store your belongings, which take a £1 coin or a locker token. These are returnable.
- We can offer our disabled guests changing facilities.
- Aim to arrive 45 minutes to an hour before the start time of your lift pass, to give ample time to get prepared.
- Price of your lift pass still includes boots, skis, poles, or a snowboard and a helmet
- Gloves are compulsory - you can bring your own or purchase a pair on-site.
- Helmets are mandatory - you can bring your own if you have one, or you can rent a borrow when you get here at no extra charge. You can also purchase a helmet on site.
- Age restrictions still apply.
- Please note, we are only taking card payments at this time and no cash will be able to be accepted.
- On arrival please have your booking reference to hand (you can find this on your booking confirmation email). You can collect your tickets from the Guest Services desk, or from the Self-Service ticket machines situated near Reception. If your booking confirmation has a QR code, you can scan this at the self-service machines to check-in.
You can find answers to many other queries on our frequently asked questions page.
